Support Page

Support Center

Welcome to the Support Center! Below are some of the most common questions we receive about our Private Mentorship Course. Click on a question to view the answer.

What do I get when I purchase the Private Mentorship Course?
When you purchase the Private Mentorship Course, you gain access to exclusive features, including:
  • Trading bot alerts
  • Private indicator settings
  • Weekly live streams
  • Additional resources to enhance your trading journey
You will also receive access to the private Discord group, where these tools and features are made available.
How do I access the course and private Discord group?
After purchasing the course, you'll receive an email with login details to access the course on our Teachable platform. Instructions for joining the private Discord group will also be included in the email. If you don’t see the email, check your spam folder or contact us for assistance.
Can I get a refund if I’m not satisfied?
Unfortunately, we do not offer refunds once payment is processed. Please carefully review the course details before purchasing to ensure it meets your needs.
Do I need any prior knowledge to join the Private Mentorship Course?
We reccomend that members who join the discord community have at least 1 yr+ experience or have finished all of our free courses prior to joining.
How do I contact support if I have more questions?
You can contact us directly at [email protected], and our team will get back to you as soon as possible.
What do I do if I can’t access my Discord account?
If you’re unable to access your Discord account, you’ll need to contact Discord Support for assistance. Visit their Support Center and follow their steps to recover your account.
How do I update my credit card information through Teachable?
To update your credit card information on Teachable:
  1. Log in to the Teachable school where you're enrolled.
  2. Click on your user icon in the top-right corner of the page.
  3. Select "Add/Change Credit Card" from the dropdown menu.
  4. Follow the prompts to add a new card or update existing details.
If you encounter any issues, feel free to contact us at When is the weekly live stream?
The weekly live stream takes place every Sunday at 5 PM Eastern Time (ET). These live streams are exclusive to members of the Private Mentorship Group and are accessible through the private Discord group.